AI Deep Dives

By: Mike Caprio I have friends and family who run small businesses — restaurants, service companies, medical offices. When we catch up, I...

You’ve launched an AI pilot. Maybe two. You’ve built a chatbot, experimented with generative copy, maybe plugged a model into a few dashboards. But here’s the hard part — is any of it actually working?

There’s no shortage of noise about AI. Everyone’s got a pilot program. Every strategy deck has a slide titled “AI.” But beneath the buzz, very few organizations are actually building AI capability into the bones of their business.

In every major shift — from the industrial revolution to the internet — the winners weren’t just those who adopted the technology. They were the ones who understood the signals early and acted with clarity.